FAQs
Answers to common questions.
If you can't find what you're after, call or email us and we'll help directly.
FAQs
Your questions, answered
Quick answers to common questions about our accounting services.
No – the Starter plan covers you either way. If you're not yet registered, we can help you work out whether it makes sense to.
Yes. There's no call centre or account handoff – you deal with the person actually filing your returns.
No. Plans start straight away with no onboarding charge.
Yes, as your business grows you can move between Starter, Growth and Advisory+ at any time.
Yes. Rental tax returns are available as an add-on on any plan, billed annually per property.
Usually within a few business days. We'll align on your filing calendar and connect your Xero or MYOB file.
We're based in Auckland, but we support small businesses across New Zealand and nearby areas.
Email is best for non-urgent questions. We reply within 24 hours during the week.
Yes. We can review your position, negotiate an affordable instalment arrangement with IRD, prepare financial hardship applications, and request penalty or interest relief where appropriate.
Yes. We can assess whether debt consolidation is suitable, explain the cash-flow and cost implications, and help you compare a consolidated facility with an IRD arrangement before you commit.
Still need help?
Ask us directly.
If your question isn't answered here, call or email us.